1. NIRMAL RAJ THAMBI's Avatar
    Hi,

    Yesterday my Samsung J7 hanged and restarted itself. So I thought of a soft reset. But when I hold the power button for over 20 seconds, the phone is simply not restarting. One week earlier I had an update from Samsung of 250 mb.. So my query is, whether they have stopped that force restarting method ?? And how do I soft reset the phone ??

    Thank You
    03-27-2016 12:10 AM
  2. LanceAllan's Avatar
    Did you try volume down and power button?

    Sent from my Chrome™ Samsung S7 edge
    NIRMAL RAJ THAMBI likes this.
    03-27-2016 12:49 AM
  3. NIRMAL RAJ THAMBI's Avatar
    Did you try volume down and power button?

    Sent from my Chrome™ Samsung S7 edge


    Wow..... That worked !!!! Thanks Brother... Appreciated !!!
    LanceAllan likes this.
    03-27-2016 01:17 AM

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