1. AC Question's Avatar
    I'm locked out help please
    Tina Gonzalez likes this.
    03-28-2016 09:56 PM
  2. the tall guy's Avatar
    Hi, take the phone to your service provider along with some ID - they'll be able to assist.
    03-29-2016 02:39 AM
  3. H3aTeRzz's Avatar
    Alternatively, if you use Android device manager, or Samsung's, find my phone... you can use a web browser to log in and change your password.
    Tina Gonzalez likes this.
    03-29-2016 10:40 PM
  4. anon(632115)'s Avatar
    Your Samsung account can also unlock your phone
    03-30-2016 08:37 AM
  5. Tina Gonzalez's Avatar
    My google signed out also and Its says its not registered with My Samsung account. Please help. I have important information for my case in this phone.
    04-25-2016 02:22 PM
  6. Tina Gonzalez's Avatar
    How can I use the web browser to unlock the phone? Thankyou
    04-25-2016 02:23 PM
  7. H3aTeRzz's Avatar
    Hi Tina

    You'll need to go to this link on your Windows PC Broswer, or Mac Browser:: https://accounts.google.com/ServiceL...3D0&authuser=0

    There, you can sign in using your google account sign in, and there will be an option to "lock" your phone with a different passcode.

    Hope this helps!

    Chris
    04-25-2016 07:09 PM

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