1. AC Question's Avatar
    I just got a Samsung Galaxy S4 from someone and before I got it I let the person I got it from remove their information and do a factory restore on the phone. When I got it back I noticed the phone was asking for a Samsung account that was previously used with the phone and I can't get that info. Is there a way to bypass that screen? The phone model number is: SCH-I545. I don't know what android version it has but the phone is for Verizon.
    03-29-2016 06:28 PM
  2. belodion's Avatar
    Factory Reset Protection has to be disabled by that user before you can proceed further. See this:
    Factory Reset Protection: what you need to know
    http://www.androidcentral.com/factor...-you-need-know
    H3aTeRzz and Laura Knotek like this.
    03-29-2016 06:43 PM

Similar Threads

  1. My Samsung tablet has suddenly stopped updating my email
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 08-18-2016, 10:14 AM
  2. Closest replacement for 2012 Samsung Chromebook
    By SKI_K2 in forum Chromebooks
    Replies: 3
    Last Post: 04-01-2016, 11:37 PM
  3. Replies: 1
    Last Post: 03-30-2016, 03:05 PM
  4. I dropped it in toliet for a second S4
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 03-29-2016, 06:08 PM
LINK TO POST COPIED TO CLIPBOARD