1. AC Question's Avatar
    Every time I try to go online I get this message for every webpage I try to load: "server DNS address could not be found"

    I can access my email (Inbox), but links fail to open.

    Also, YouTube says I'm offline whether i'm on WiFi or mobile data.

    My phone is useless, please help.
    03-31-2016 06:36 PM
  2. itguyjax8430's Avatar
    Every time I try to go online I get this message for every webpage I try to load: "server DNS address could not be found"

    I can access my email (Inbox), but links fail to open.

    Also, YouTube says I'm offline whether i'm on WiFi or mobile data.

    My phone is useless, please help.
    Welcome to Android Central!

    Try wiping the cache partition to see if that fixes it.

    https://support.t-mobile.com/docs/DOC-11907
    04-05-2016 07:05 AM

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