1. AC Question's Avatar
    I left my Galaxy S6 in my pocket during school and when I went to put my thumbprint in so I could access my phone a horizontal red line appeared. The line moved up and down my screen - like a fingerprint scanner in those high tech movies - and now the touchscreen is unresponsive so I cant even turn it off to factory reset it. I've tried hard resetting it everyway shown on here and nothing has worked.
    04-01-2016 04:35 PM
  2. belodion's Avatar
    It sounds like a hardware failure of some kind.

    Posted via the Android Central App
    04-01-2016 06:40 PM

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