A
AC Question
I have a 9 month old HTC Desire 320 running Android 4.4.2. Lately, when I take pictures with either of the camera's it seems to take the picture okay but when I try to *look at* the picture in the Gallery that was on the phone, it complains "cannot generate thumbnail" and I don't see ANY picture there (there's just an empty square with no picture in it).
I can't figure out if the camera failed to take the picture or if the camera works but the Gallery isn't able to show it for some reason.
I downloaded a well--rated diagnostic program, Phone Doctor Plus, and used it to test the cameras. It said both cameras were fine.
I looked around and found a well-regarded Gallery program - I'm not sure if it is the *same* program as the one I already have or a different one with the same name - and thought I might try it: if the *new* Gallery program displays the pictures fine, then it would confirm the cameras are fine and that the old program was faulty. But I can't see any way to uninstall the old Gallery. My list of programs in Settings seems to omit a number of the programs that were on the phone when I first turned it on, including Gallery.
How would I remove the old "Gallery" so that I can install the new one? In other words, how do I uninstall a program that isn't on the list of apps in the main Settings dialog? Or am I stuck with it? Or will the new Gallery simply install over the old one without having to remove the old one first?
I can't figure out if the camera failed to take the picture or if the camera works but the Gallery isn't able to show it for some reason.
I downloaded a well--rated diagnostic program, Phone Doctor Plus, and used it to test the cameras. It said both cameras were fine.
I looked around and found a well-regarded Gallery program - I'm not sure if it is the *same* program as the one I already have or a different one with the same name - and thought I might try it: if the *new* Gallery program displays the pictures fine, then it would confirm the cameras are fine and that the old program was faulty. But I can't see any way to uninstall the old Gallery. My list of programs in Settings seems to omit a number of the programs that were on the phone when I first turned it on, including Gallery.
How would I remove the old "Gallery" so that I can install the new one? In other words, how do I uninstall a program that isn't on the list of apps in the main Settings dialog? Or am I stuck with it? Or will the new Gallery simply install over the old one without having to remove the old one first?