1. AC Question's Avatar
    My Galaxy Core Prime phone is locked because of an abnormal factory reset. Then the message instructs to sign in to the Samsung account that was previously used on my phone to confirm that the phone belongs to me. What do I do next ? Is there a way to save my text messages and pics? My phone is pre-owned and I have tried using my Samsung id and password is not being accepted.
    04-03-2016 02:36 AM

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