1. AC Question's Avatar
    When i put in my earbuds my phone freezes then shuts off and it just happened today
    04-05-2016 05:00 PM
  2. H3aTeRzz's Avatar
    Hi

    Please enter the recovery mode, and clear cache partition, see if that helps. If you're not sure how to enter recovery, just google it...for example, "how to enter recovery mode, on Galaxy S6?"

    Hope this helps!

    Chris
    04-05-2016 07:31 PM

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