1. AC Question's Avatar
    I downloaded the Marshmallow update last week. I restarted my Galaxy S6 phone today. Ive had fingerprint security since I purchased my phone and I do have a backup password. But when I restarted my phone it required a PIN number. I have never set a PIN number so now I cant get in my phone. What can I do to get back into my phone.

    Please help!!!
    04-07-2016 07:56 PM
  2. mhinc's Avatar
    I downloaded the Marshmallow update last week. I restarted my Galaxy S6 phone today. Ive had fingerprint security since I purchased my phone and I do have a backup password. But when I restarted my phone it required a PIN number. I have never set a PIN number so now I cant get in my phone. What can I do to get back into my phone.

    Please help!!!
    That PIN should be the same thing you entered as your backup to your fingerprint scanner
    04-07-2016 09:33 PM

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