1. AC Question's Avatar
    I have got Galaxy note edge which i got 11 months back and its not charging properly. I have plugged it in the charger but it is extremely slowly charging and when i use the phone while charging the battery percentage does not increase at all. I tried changing the adapter and the cable but its still the same. when i keep the phone in airplane mode and charge its fairly better. but this has not happened before. it started last night. please help me what exactly can be the reason behind this?
    04-08-2016 05:17 PM
  2. H3aTeRzz's Avatar
    Hi

    Are the cables you're using, the original cable/charger that are specifically for the Note Edge? It needs to be the fast charger, that came with it. Many times I've seen after market ones, claiming to be compatible, that are not. It is also quite possible, that the battery has suffered issues. Inspect the battery carefully, make sure its not swelling or bending.

    Hope this helps!

    Chris
    04-08-2016 06:00 PM

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