1. winja's Avatar
    Today I was prompted to update to Android 6.0 after doing so when I unlock my screen I am prompted to set up a backup password for my fingerprint unlock. Now clearly this is already done because you have to do that to set up the fingerprint unlock in the first place. Now whenever I unlock the screen the only thing I can do is start the process of putting in a password that I already have until I get to the point where I can back out of it. I've gone to settings and it clearly states that I have a password there is nothing wrong on my end this is all on Android side how do we fix this? This is a bug should I turn it in as one? If so who do I turn it into Samsung Verizon or Android/Google?
    04-08-2016 09:58 PM
  2. itguyjax8430's Avatar
    Today I was prompted to update to Android 6.0 after doing so when I unlock my screen I am prompted to set up a backup password for my fingerprint unlock. Now clearly this is already done because you have to do that to set up the fingerprint unlock in the first place. Now whenever I unlock the screen the only thing I can do is start the process of putting in a password that I already have until I get to the point where I can back out of it. I've gone to settings and it clearly states that I have a password there is nothing wrong on my end this is all on Android side how do we fix this? This is a bug should I turn it in as one? If so who do I turn it into Samsung Verizon or Android/Google?
    Welcome to Android Central!

    I would try removing all the fingerprints and passwords, boot to recovery mode and wipe the partition cache. After that I would add the fingerprints and passwords back and see if that fixes the issue.
    04-13-2016 08:07 AM

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