Why when I am doing video call through fb messenger or through hangout the front camera gets black ?

[AC Question]

Hello friends...
I hv upgrated Marshmallow. After upgrading when I am doing video call through fb messenger or through hangout the front camera gets black. The picture is not clear.Can anyone guide me what to do?

 

[B. Diddy]

Welcome to Android Central! Which phone? Does the front camera work if you just want to take a selfie?

 

[smdt smdt]

Welcome to Android Central! Which phone? Does the front camera work if you just want to take a selfie?

I have the same problem.
I have cubot note s.
When I take selfie it works fine but when I take video it is too dark

 

[B. Diddy]

Welcome to Android Central! Does this happen regardless of the app you're using? The OP mentioned both FB Messenger and Hangouts--is that the case for you as well?

 

[Jojith Claire Bongcahig]

Same here. It turns dark during vcalls and boomerang but if i take selfies its fine

 

[Robiul Haque Melon]

Hello friends...
I hv upgrated Marshmallow. After upgrading when I am doing video call through fb messenger or through hangout the front camera gets black. The picture is not clear.Can anyone guide me what to do?

I also same problem