1. AC Question's Avatar
    I've been reading the threads on how to reset my fingerprint scanner because my phone doesn't even let me scan my fingerprint before it tells me i need to wait 15 minutes to try again.When i open up applications -application manager-fingerprint i don't have the option to clear the cache, only to force stop. I only set up one fingerprint and a password but i don't even get the option to try my password. Id really like to avoid hard resetting my phone because I've already had to twice for different issues. Can anyone help?
    04-10-2016 02:04 PM
  2. H3aTeRzz's Avatar
    Hi

    Hopefully i understood you correctly. So try this:

    Goto Settings>Personal>Lock screen and security>Fingerprints. its there that you can change fingerprint status.

    Hope this helps!

    Chris
    04-10-2016 02:30 PM

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