1. AC Question's Avatar
    I have a Kyocera Torque and am running Android 4.1.2. When I place or receive a call, my screen blanks and I can't get back to the in call screen to do things like enter additional numbers or put the call on speaker. Anything you can recommend trying to resolve this?
    04-10-2016 05:09 PM
  2. H3aTeRzz's Avatar
    Hi there!

    Its possible that the light sensor is blocked Make sure, if you're using a case, that all ports are clean where your sensors are. If they're blocked, the feature that sleeps the screen while "in call" will activate, hence you won't be able to use touch screen, unless you hit the hardware buttons.

    Hope this helps!

    Chris
    04-10-2016 05:58 PM

Similar Threads

  1. How to search in gmail on the Samsung s7.
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 07-18-2016, 08:57 AM
  2. Galaxy Note 5 - Sharing Screen Cap Problem
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-13-2016, 07:34 PM
  3. Apps not downloading or updating on Galaxy S2
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-12-2016, 04:57 AM
  4. Replies: 3
    Last Post: 04-11-2016, 08:49 PM
  5. Replies: 6
    Last Post: 04-10-2016, 11:04 PM
LINK TO POST COPIED TO CLIPBOARD