why does my moto g go into airplane by itself and i cant make or recieve calls

[AC Question]

my moto g cell phone just went into airplane mode all by itself took it to cricket were i got the phone a year ago they rebooted it and everthing and it will not come out of airplane mode

 

[the tall guy]

Have you located the airplane mode in settings to turn it off? you might want to take it back to the store where they apparently fixed it and ask them to look at it again