1. AC Question's Avatar
    I am unable to update from 5.0.2 to the latest on my samsung galaxy s6 edge, it says that my operating systems has been modified in an unauthorized way. But when i go to
    settings > about device > status
    It shows that my device status is official.
    04-11-2016 03:25 PM
  2. H3aTeRzz's Avatar
    Hi

    Was your device rooted, but then unrooted ? If the system was altered by root, and you didn't do a OEM Flash of the software to restore it, then it still leaves fragments of the root....thus preventing the OTA update.
    04-11-2016 06:00 PM
  3. Rukbat's Avatar
    And flashing a Samsung phone is, at very worst, boring. See [Samsung] How to flash Stock ROM via ODIN. (Back up EVERYTHING first - see Backing up an Android Device.)
    04-17-2016 02:28 PM

Similar Threads

  1. Replies: 1
    Last Post: 04-15-2016, 07:02 AM
  2. My phone has just stopped ringing
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-15-2016, 06:55 AM
  3. No Apps to SD on LG G5
    By docangle1 in forum LG G5
    Replies: 3
    Last Post: 04-14-2016, 07:33 AM
  4. Is software malfunction covered by the manufacture warrenty?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 04-11-2016, 06:40 PM
LINK TO POST COPIED TO CLIPBOARD