1. AC Question's Avatar
    tried a lot of things-still won't recognize laptop
    04-13-2016 07:41 AM
  2. Rukbat's Avatar
    Look in the laptop, not the phone. First install the SAMSUNG_USB_Driver_for_Mobile_Phones in the laptop. Then plug in the S7 and you should see a new hard drive - the S7.
    04-13-2016 08:58 AM

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