1. AC Question's Avatar
    My Samsung Galaxy Note 5 got the new Marshmallow update the other day. I stream iHeart radio nearly every day and since the update, my phone has been automatically restarting while running iHeart. I checked in my playstorr to see if iHeart needed to be updated but that's not the case. Does anyone have any idea how I can stop the automatic reboots?
    04-18-2016 09:18 AM
  2. H3aTeRzz's Avatar
    Hi there!

    I believe that the common answer to your problem is that a Full Factory Reset needs to be done. This problem is common after the MM update. i've provide a link below to other links where this same issue has been reported.

    Hope this helps: http://forums.androidcentral.com/sea...rchid=33009382

    Chris
    04-18-2016 09:32 AM
  3. Jim Robertson3's Avatar
    A full factory reset will not solve the problem >I've already gone through this. The update is the culprit . I just got a replacement phone and I refuse to do an update on it until they fix all the bugs.
    H3aTeRzz likes this.
    04-20-2016 07:38 AM
  4. H3aTeRzz's Avatar
    I would agree Jim....but

    There are times where a reset will work for one, and not another....seen it too many times. Please continue to add your two cents here, we certainly welcome all the help we can get.

    Have a great day!

    Chris
    04-20-2016 03:27 PM

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