1. AC Question's Avatar
    Hello, i have been having a severe difficulty in using my samsung A5. it started when i connected it to my office wifi, it started downloading so many stuffs automatically and as a result started hanging and i couldn't do anything with the phone. i was able to do a hard reset losing all my data in the process but the hanging still hasn't stopped! i have done hard resetting more than 15 times but the problem still persists! sometimes i am tempted to smash the phone on the wall! this is very annoying, pls help!
    04-18-2016 09:50 AM
  2. H3aTeRzz's Avatar
    Hi there!

    I would suggest the following:

    1. Enter recovery mode, and wipe cache partition. No data loss will occur.
    2. Do a Full Factory Reset. YOU'LL LOSE ALL DATA, BE SURE TO BACK UP YOUR IMPORTANT DATA.

    If neither of them work, I would suggest flashing the OEM software from Sammobile.com,using Odin, if your software is available on their site.

    Hope this helps!

    Chris
    04-18-2016 10:36 AM

Similar Threads

  1. Why the galaxy note 3 do have fingerprint screen lock?
    By AC Question in forum Ask a Question
    Replies: 4
    Last Post: 04-18-2016, 04:38 PM
  2. why isnt vpn working on my Samsung Galaxy s6
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 04-18-2016, 04:25 PM
  3. Replies: 1
    Last Post: 04-18-2016, 09:47 AM
  4. Replies: 2
    Last Post: 04-18-2016, 09:39 AM
  5. My samsung 6s screen went black
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-18-2016, 09:28 AM
LINK TO POST COPIED TO CLIPBOARD