1. AC Question's Avatar
    Until today, I just plug in the USB cable, open phone to camera, and I get a window on my computer screen that allows me to pick DCIM etc. Upload has always been easy. Now...nothing. No little 'ding' that usually precedes seeing the window. I am VERY upset because I store all my photos my year and event on my computer. I've tried the USB that came with the phone and one that came with my camera.
    04-18-2016 08:32 PM
  2. Rukbat's Avatar
    Before going any further, install WiFi File Transfer on the phone and copy ALL files you don't have backed up to the computer.

    The problem may be a bad USB port on the phone (or even in the computer). Wifi File Transfer will work with any web browser on the computer end, no USB required.
    04-19-2016 12:51 AM

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