1. AC Question's Avatar
    Hi.

    I have a strange problem that started a few weeks ago.

    The tablet is fine when I restart it, i.e. I can see the screen and use it perfectly, i.e. all works perfectly until I don't use it until the screen timeout (I just set it at 10 minutes).

    Somehow the backlight from my screen doesn't light up after going in "sleep"/screen timeout mode. I know that the tablet is fine cause I can see the login screen if I put the tablet in front of a light, i.e. I can see that it is working and the the display is fine. However even if I enter my password my tablet backlight doesn't light up.

    It seems to be to be some form of software/OS issue more than a hardware issue. But I got no idea where to start or how to test this!

    Model: SM-P600
    Android: 5.1.1
    Kernel: 3.4.39-6161737

    Any help is welcome!

    Christian
    04-19-2016 01:07 PM
  2. H3aTeRzz's Avatar
    Hi,

    Try entering recovery and wiping cache partition, probably not related, but worth a shot. This will not delete any data or change any settings.

    Chris
    04-19-2016 02:35 PM

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