1. AC Question's Avatar
    I have a Moto G3 which is only 3 months old. All of a sudden I found I do not have any sound in my phone. I was suspicious about it when I did not receive any phone calls during past 3 or 4 days. Then I checked the media files, which are playing but without any audio so also with the videos. Strikingly, when I play music files, an icon of head phone appears, Why I do not know. I can listen to music with the ear phone but not without it. I am not getting any phone calls, those who know my land line number contacts me through it. otherwise it is all the time mute!
    I am using Marshmallow 6.00 (recently updated to probably 6.1 or something like that. I am not at all a tech savvy person. Please help me with non-technical way.
    04-20-2016 04:11 AM

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