1. lildedoes's Avatar
    the phone is a little over 2 weeks old and the lock button on the side stopped working. I can force restart it still but it does not work. The phone will not fix it self. I also uninstalled all of the apps I just got and then restarted it and it has not worked at all.
    There was a little bit of water when I opened up the back of it. I wiped it up and took out the battery and dried it better but i put the battery back in a it still does not work.
    04-22-2016 07:54 AM
  2. Rukbat's Avatar
    It's a hardware failure, the button has to be replaced. Since it's in warranty, the carrier should repair or replace the phone.
    04-22-2016 11:17 AM

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