My phone randomly reset itself, it is blank.

[AC Question]

My phone reset itself, as in all of my personalized stuff is gone and their are zero apps or options when it is on, just a random blue screen w/different triangles at the top. Please help. I can receive/send calls/texts, but it is a blank blue screen and it wanted me to log into my samsung account.

 

[itguyjax8430]

My phone reset itself, as in all of my personalized stuff is gone and their are zero apps or options when it is on, just a random blue screen w/different triangles at the top. Please help. I can receive/send calls/texts, but it is a blank blue screen and it wanted me to log into my samsung account.

Welcome to Android Central!

Did you try logging in to your Samsung Account?

 

[B. Diddy]

Welcome to Android Central! Which Samsung phone? Had it been acting up recently? Is it possible you mistakenly logged in as a guest user?