1. AC Question's Avatar
    my s pen is working for all features except that i cannot write in the screen while it is off ( black ) , please advise
    04-24-2016 06:20 AM
  2. Rukbat's Avatar
    You can't do anything on the screen when it's off. That's how the phone works.
    04-24-2016 04:34 PM
  3. nahoku's Avatar
    You know, I really wish this site would force people to list their phone model!

    If this is a Note 5, look in your S-Pen settings to make sure you have screen off memo enabled. Heaven knows if this will help because I have no clue what kind of phone you have.
    04-24-2016 05:13 PM

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