1. AC Question's Avatar
    So i have a moto g 2 and it wasnt giving any problema to me at all. But someday at random something happened, there is a bug that makes só that i cant swipe the screen 2 times ao i cant use lanterna for example, my lockscreen doesnt appear, whatever the settings, notifications dont appear and i cant use the middle circle button on the screen, it only works if i press the Square button first, i tried to reset to factory but after some time it happens again, im using Android 6.0.
    I searched for this problem but i didnt find anything.
    04-24-2016 11:12 AM
  2. Javier P's Avatar
    Welcome to the forums! Strange that the same problem came back some time after a factory reset. Maybe there's a third party app at the origin of the problem. Have you already tried safe mode?
    04-24-2016 11:36 AM
  3. MatheusT's Avatar
    Hi, thanks for the welcome

    I tried safe mode but the problem persists, when i factory reset the bug stops but after some time it happens again, I watched some videos to sleep and the phone was bugged after i woke up.

    And other strange thing is that my phone doesnt lock, even when I change the settings.
    04-24-2016 12:50 PM
  4. Javier P's Avatar
    Hi Matheus, thanks for registering! Not sure what else to suggest if even a factory reset didn't work. Maybe you could try a new reset, this time from recovery mode, and be careful with the apps that get installed back. Just in case, go to settings - security and see what it's listed under 'device administrators' and 'trust agents'.
    04-24-2016 02:16 PM
  5. MatheusT's Avatar
    Ok, thanks for your help, im gonna try resetting one more time.

    Do you think it could be because of little space on my internal storage? Because everytime i reset i put all apps, music.
    04-24-2016 03:46 PM

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