1. AC Question's Avatar
    So , my phone wont switch on , it got stuck after the samsung logo . i need to reset everything back . but before j do that , i really want to get back all of my images that i saved on my phone ? is that possible ? im afraid that after i reset , i will lost all of my images .
    04-25-2016 07:15 AM
  2. the tall guy's Avatar
    Once you perform the reset everything will be wiped, unless you have backed them up to some sort of cloud storage?

    You could also connect your phone to a PC and see if you can manually move the files over that way.
    04-25-2016 07:19 AM
  3. srkmagnus's Avatar
    Install Samsung Kies and see if that allows you to connect to a computer and see if it can be detected. If you can then photos should be able to be backed up. If not, try clearing the cache partition before the reset.

    Let us know how that goes.
    04-25-2016 07:20 AM

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