1. AC Question's Avatar
    When I bought the phone I had no problems with it. After a week of having it, it started to restart itself. It only did that when the data was turned on so I kept the data turned off. Now it'll restart itself whenever it wants. When I have the data turned off it'll do it maybe once every hour or two. When I have the data turned on, it'll restart itself whenever it gets the chance to. I've already tried doing a factory reset once, but it didn't really change anything. I love the phone, but hate that it constantly restarts itself. Is there any way to fix the problem?
    04-25-2016 09:27 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. It sounds like it's a hardware issue to me. I would contact Samsung and see what they have to say about it.
  3. Golfdriver97's Avatar
    Welcome to the forums. It sounds like it's a hardware issue to me. I would contact Samsung and see what they have to say about it.
    04-25-2016 09:50 AM

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