1. AC Question's Avatar
    My moto G mobile got struck up in logo screen and I am unable to use the mobile. Please sort out a way/
    04-26-2016 12:58 PM
  2. H3aTeRzz's Avatar
    Hi

    What happened prior to this? Dropped? Liquid damage? Software update? What was the trigger, or did it just all of a sudden start this?

    You can try this below:

    How to clear the cache on the Moto G (2014) in Android KitKat
    To clear the Moto G (2014) cache on KitKat:

    Turn the phone off
    Press and hold the Volume Down button for three seconds, then press the Power button. Release both buttons
    The phone should now display its boot options
    Use the Volume Down button to scroll down to the Recovery option. Press the Volume Up button to select this option.
    The device might reboot at this point, which is its fairly rude way of telling you you’ve taken too long. If that happens, you’ll need to start the process again. Sorry
    Wait until you see the Android distress logo, which is the Android logo with an exclamation mark
    Press and hold the Volume Up key for ten to fifteen seconds
    Keep the Volume Up button pressed and press and release the Power button
    You should now see more menu options. Use the Volume Down button to scroll until Wipe Cache Partition is highlighted
    Press the power button to confirm your selection
    Wait for the phone to reboot
    B. Diddy likes this.
    04-26-2016 02:36 PM

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