1. AC Question's Avatar
    I reintalled the Operating System and reinstalled whatsapp app and I can't find all my videos. I know all of them are in the old crypt file.
    04-26-2016 06:52 PM
  2. the tall guy's Avatar
    Hi, if the files weren't backed up before the reset then they're gone from the app. Have you checked Google Photos to see if you have backed them up without knowing?
    05-06-2016 04:41 AM

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