why does my kyocera hydro view not make incoming text sound? It used to but not now

A

AC Question

I just got this phone and it worked fine, then the ringtone for texts kept switching back to the very first one I selected (i changed it to one I downloaded) and now it makes no sound at all!

I've set and reset the notifications in the text settings section.
 

Scotty Smith

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May 1, 2016
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I have a similar problem with my Hydro View. When I change my message notification sound, it will change back to default sound as soon as I close the text message page. Only if I keep the message page open /running in background/ and don't turn my phone off with it not go back to default. Please help. Very annoying! Its like it won't save the change in settings.
 

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