1. AC Question's Avatar
    First everything was okay then I done roote on my phone then I done factory data esert on my phone after I done that they said to sign up or log into gmail but I tried both but they both never worked cause of that I done un roote on my phone then again I done factory desert data but it didn't fix
    04-30-2016 05:59 AM
  2. H3aTeRzz's Avatar
    Hi

    Never do factory reset on a rooted phone. Always, un-root, then factory reset. It would appear that you'll have to flash your OEM software, in order to get your "factory" image back.

    I'm not sure of the Lenovo process to re-flash. you may have to contact a service center for that information. I have a samsung, so all I do is goto sammobile, download my firmware, then use Odin to reflash....not sure what your option would be.

    Here is a youtube search I did. Maybe one of them might help you: https://www.youtube.com/results?sear...my+lenovo+a816

    Hope this helps!

    Chris
    04-30-2016 07:47 AM

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