1. AC Question's Avatar
    So I'm sure you've heard this question before, here's what's going on:

    My note 5 fingerprint scanner was not taking my fingerprint and went to the backup password screen, which it did not take either. I then used the "unlock via google" function and it kept telling me my password was incorrect. Which is complete bs because i was able to logon in via chrome. I tried changing my password but sill no luck. I So, naturally, as i have had this problem before, i factory reset the phone via recovery mode, and now when i try to set up the phone and login to wifi but i get the message "Unable to access the web browser for Wi-Fi login due to an un authorized factory data reset". This is extremely frustrating! I am currently deployed to Afghanistan and i have no data here aside from WiFi. What options do i have?
    04-30-2016 09:25 AM

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