1. AC Question's Avatar
    So I just traded in my S5 for the new S7 edge. I backed up all my info on Kies first, as in the past that has always helped with updating the settings on my new phone without all the hassle. There was some trouble at the store transferring all my stuff over to the new phone. I got my contacts and pictures, but not memos, alarms, calendar, etc. I wasn't too worried about it because I had it all on kies and would be able to transfer the info at home. Well I get home and hook up the S7 to find that kies does not support it, now how to transfer files is "smart switch." But I can't use that because I traded in my old phone. All my information is on Kies, how do I get it out and put it on the new phone???
    Please help!
    05-01-2016 07:26 PM

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