1. AC Question's Avatar
    Phone is awesome except for the S-pen not working. I have gone through settings and checked to make sure everything is on toggled them off and then back on again for piece of mind. When I hover over something it works, when I click the button on the pen it works. It will not screen grab image, write memo on screen, or do anything that is should out of box. Any tips for this fix? Once again this pen works for everything except writing which is the main feature. Thank you for your help.

    On a side note who in there right mind sticks the pen in backwards......Every issue I see here stems from that and I would never imagine doing this.
    05-02-2016 10:26 AM
  2. H3aTeRzz's Avatar
    Hi

    First thing to rule out would be, do you have an OEM Spen, and a real note 5, and not a fake? Ruled that out? Continue below.

    1. Go into recovery mode and wipe cache partition.
    2. Go into safe mode see if it still has the issue.

    3. LAST RESORT. Full Factory Reset.

    Let us know if that works for you!

    Chris
  3. H3aTeRzz's Avatar
    Hi

    First thing to rule out would be, do you have an OEM Spen, and a real note 5, and not a fake? Ruled that out? Continue below.

    1. Go into recovery mode and wipe cache partition.
    2. Go into safe mode see if it still has the issue.

    3. LAST RESORT. Full Factory Reset.

    Let us know if that works for you!

    Chris
    05-02-2016 10:34 AM

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