Samsung S5 - recently left Verizon to CC. In setting up voicemail.

[AC Question]

I am able to change the the number dialed when pressing and holding the number 1 on the dial pad. However I am completely baffeled by the inability to use the "desktop" voicemail icon. I get the messages back:
1. "something went wrong contact customer service and teell them error code 9009".
& 2. I receive a text message " 1555900080006200 Error invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. STATUS "

Anyone have any ideas??/ Thanks, Phil

 

[Rukbat]

What's the comparison between 555900080006200 and your valid voicemail port number? (Don't put in the leading 1 in cellphones used in North America [the US and Canada] - it's assumed, and can lead some phones to interpret the number incorrectly.) If the number is something like your voicemail number, maybe we can track down where it's being misinterpreted.

 

[Phil H Wood]

Hi Rukbat, The number I was given by consumer cellar for voice mail is "+19802548961" and it works when I press on the dial keypad the number 1 and hold it for 1 second.

 

[Phil H Wood]

Hi again,
I removed the "1" in front of the "+19802548961" and voice mail continues to work, then I removed the + and it still continued to work???

Thanks All