1. AC Question's Avatar
    I'm using my phone and it suddenly shutdown for no reason and when I open it it always got stuck at the honor logo. and I try to restore it or format it, it got on but suddenly it shuts down again and when I turn it back on it always got stuck at the logo.. help me please thanks in advance
    05-04-2016 04:31 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! The firmware may have become corrupt, or it could be a hardware issue. If you have an SD card inserted, remove it to see if that helps. Othewise, contact Huawei if the phone is still under warranty.
    05-04-2016 05:17 PM

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