1. gafoorgk's Avatar
    Hi All,

    I'm getting this strange issue. While creating contacts in Android 6.0.1 I'm not able to change the account where I want to create contact. See below images.

    See, I don't have an option to drop down accounts field to choose from


    Below image shows how I could switch accounts before.


    Thanks
    Abdul Gafoor
    05-04-2016 01:58 PM
  2. B. Diddy's Avatar
    Welcome back! Which phone do you have? Go to Settings>Accounts-Google>[your account], and make sure Contacts is switched on.
    05-04-2016 04:43 PM
  3. gafoorgk's Avatar
    Welcome back! Which phone do you have? Go to Settings>Accounts-Google>[your account], and make sure Contacts is switched on.
    I'm using One+ 2. I see both my Gmail account contacts are switched on under Settings>Accounts>Google.
    05-04-2016 10:34 PM
  4. B. Diddy's Avatar
    How are you adding the contact? Are you starting in the Contacts app and tapping the Add Contact button? Or are you selecting a contact from some other app (like an email app or the Phone/Dialer app) and adding the contact from there?
    05-05-2016 12:26 AM
  5. gafoorgk's Avatar
    Adding from Dialer app. Also tried in Contacts app. I have been doing that for long and I could switch accounts before. Now, I'm not.
    05-05-2016 12:32 AM
  6. B. Diddy's Avatar
    Have you already tried wiping the cache partition? If not, give it a try--the steps differ slightly depending on whether you're using Oxygen or CM: https://oneplus.net/support/answer/h...-factory-reset.

    Make sure you select Wipe Cache Partition and not Wipe Data/Factory Reset. No personal data will be lost if you only wipe the cache.
    05-05-2016 11:11 AM

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