1. AC Question's Avatar
    When I navigate my phone from the home screen, and I am trying to go back, my phone screen goes blank and doesn't come up until I restart my phone. I use Xtouch e1. Please what can I do to stop this. The phone is 1 week old
    05-07-2016 07:27 AM
  2. belodion's Avatar
    You could try a Cache Partition wipe or even a Backup & Reset, but it should not be necessary on such a new device. It may be best to return it. If nevertheless you try those things, it will not affect your warranty.
    05-07-2016 07:43 AM

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