1. AC Question's Avatar
    Galaxy 5 SM-G900A is encrypted. I have backed up to the SD card and my google email account.

    Will I be able to use these back ups to reset contacts, calendar, and app settings or are they encrypted also?

    Can I take the SD card out, reset and replace the SD card with the backups and use them/it?

    I have tried unsuccessfully to back up to a PC but the phone acts like it will not back up to anything but the SD or google? Am I just not performing the phone-to-PC correctly or is this a feature to protect the encrypted phone?

    Thanks for any help offered. Dave.
    05-07-2016 09:55 AM
  2. Rukbat's Avatar
    The backups are most likely encrypted, so unless you don't change anything on the phone, they're probably useless. (Try to read the backup files in a PC. .xls are human readable, even if you can't understand what they mean. Encrypted files are just a jumble of characters.
    05-07-2016 04:33 PM

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