1. AC Question's Avatar
    xperia z ultra - cannot locate model # because of disappearance of numerical keyboard while on a call - the qwerty on-screen will not appear for email and etc. I've gone into settings, and all looks to be in working order. All else is working very well. Bought in January 2014. I tried navigating through the Sony help and after many attempts, have resorted to other means.
    05-07-2016 03:10 PM
  2. sfoLAX's Avatar
    Off the top of my head (like most of my ideas) can you install another keyboard like SwiftKey from your Play Store account using a pc. You may then be able to switch keyboards in Language and Input.
    Also try going to Settings - Apps and check the keyboard App Info page.
    Try to Clear Defaults (go to apps) in Settings.
    Try a cache partition wipe in Recovery Mode.
    05-07-2016 04:06 PM

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