1. AC Question's Avatar
    When I first left verizon my son was using it as a wifi only device but then after requests for updates came out it stopped working with an error message that it can not update (anything including apps). I want to know if I should remove the sim and do a factory reset or would that render it just as useless? It is in perfect mechanical working order and was paid off when I left Verizon so I would like to use this fully paid for device like a mini tablet. What can I do?
    05-09-2016 02:08 PM
  2. H3aTeRzz's Avatar
    Hi there!

    I would go ahead an do a factory reset, then try to upgrade again. There's no reason for the device to not function just because of the updates or lack of. Do the Factory Reset....and let us know how that worked.

    Chris
    05-09-2016 03:06 PM

Similar Threads

  1. opening file with know or other software
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 05-09-2016, 01:58 PM
  2. Why do i hear myself when i pick up a call?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 05-09-2016, 01:14 PM
  3. Replies: 0
    Last Post: 05-09-2016, 01:00 PM
  4. Replies: 1
    Last Post: 05-09-2016, 12:50 PM
  5. Is there a car dock for the HTC 10 yet?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 05-09-2016, 12:37 PM
LINK TO POST COPIED TO CLIPBOARD