1. AC Question's Avatar
    Hello all. Could someone help me understand this (I cannot permit experimenting on my phone)

    If you have apps set as device administrators and you hard reset the phone, will they remain active or vanish like the rest of installed apps?

    Thank you.
    05-10-2016 06:06 PM
  2. the tall guy's Avatar
    Hi, usually these apps are core apps built into the phone so no they shouldn't disappear after a factory reset. The way to look at it is - all the apps you have installed, they'll be gone, all the apps that came with the phone or are branded apps, they'll stay. What apps are you concerned about?
    05-17-2016 03:30 AM
  3. guest444's Avatar
    Hello. Thank you for the feedback.

    It is a third party app that i installed (not built-in), that registers itself as device administrator.

    Thank you.
    05-20-2016 06:04 AM
  4. Golfdriver97's Avatar
    Hello. Thank you for the feedback.

    It is a third party app that i installed (not built-in), that registers itself as device administrator.

    Thank you.
    Welcome to the forums. What is the app in question?
    05-20-2016 08:47 AM
  5. Javier P's Avatar
    Hello. Thank you for the feedback.

    It is a third party app that i installed (not built-in), that registers itself as device administrator.

    Thank you.
    I'm not sure what you are asking. If you want to keep a third party app after a factory reset the answer is no. Just the system will survive the reset.

    If you are trying to uninstall an app included in the device administrator list and can't do it try this. Boot your phone in safe mode, go to settings - security - device administrators and uncheck the app from that list. Then go to settings - apps, select that app, force stop, clear data and uninstall. Tell us how it goes.
    05-20-2016 08:56 AM
  6. TJA3500's Avatar
    Any third-party apps will be removed with a hard reset. Apps such as Package Disabler Pro needs to be set as device administrator. Nova Launcher and Device Manager from Google are required to be set as device administrator if the app is going to be used for things like locking the phone.
    05-20-2016 08:58 AM

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