Samsung My KNOX not working, but valid bit is 0x0

A

AC Question

Hello all,
So I just got a brand new Samsung Galaxy S7 Edge phone and I'm loving it so far, except for one thing. When I try to open the Samsung My KNOX app it says:
imgur[dot]com/ljtI1Qo.png

I'm just confused because I haven't changed the OS at all. After a little research online I found people saying that this message is caused by people rooting their phones and installing custom OS's, which I haven't done. Here's proof:
imgur[dot]com/tBvzKPs.png

Why is My KNOX saying that and is there a way to fix it?

Thanks!
 

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