1. AC Question's Avatar
    i reset my pw last night. didnt write it down, but remembered it. even went to bed remembering it because i didnt write it down. when i got up this morning, found phone on floor, dam cats, and when i went to turn phone on, its telling me my pw is wrong. can anyone help me. i chatted with verizon, and they sent me to android device manager to reset pw. i did and it said "google says you already have a pw, so you dont need the new one that you just set up". hoping someone can help so i dont have to reset.
    05-15-2016 09:44 AM
  2. srkmagnus's Avatar
    Device manager should let you factory reset. You'll need your device credentials to do so.
    Laura Knotek likes this.
    05-15-2016 09:50 AM

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