1. AC Question's Avatar
    I updated my phone overnight to android 6.0.1 and when i woke up and tried to load a youtube video a notification popped up saying i need to update google play services which i tried but it said that it was unable to update. I have checked my internet connection, deleted caches on google play and google play services, backed up and renewed my phone to factory settings and nothing has seemed to work and now i cannot update any apps or download any. Please help. Thankyou
    05-16-2016 04:55 AM
  2. H3aTeRzz's Avatar
    Hi

    Go to Accounts, in Settings. Remove your google account, then "power off your phone." Yes, power off.

    Then enter recovery mode, and wipe Cache Partition then select reboot option from recovery. (No Data Will Be Loss).

    Then re-add google account. See if that helps!

    Chris
    05-16-2016 05:41 AM

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