1. AC Question's Avatar
    Hi guys,

    I recently done the new android marshmallow update and ever since it starts up finishes boot you get 4 / 5 seconds and it shuts down and restarts. I've tried safe mode and also cleared cache and rebooted. Next step would be to do the factory reset but I have a lot of baby photos that haven't came across to google photos from this phone and I'm under the understanding factory reset will wipe them ? I'm mostly worried about recovering the photos as the phone is insured and can be replaced. Any help is very much appreciated.
    05-16-2016 05:51 AM

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