1. AC Question's Avatar
    I've purchased a 12 month old Galaxy S6 for my daughter and want to clear the memory of SMS text, documents and web sites visitied prior to my daughter owning it. I have cleared the contacts and phone log simply by delting is that ok.
    05-16-2016 06:17 AM
  2. belodion's Avatar
    I've purchased a 12 month old Galaxy S6 for my daughter and want to clear the memory of SMS text, documents and web sites visitied prior to my daughter owning it. I have cleared the contacts and phone log simply by delting is that ok.
    Welcome.
    No, you need to Factory Reset it. The previous owner ought to have done that. You will probably be unable to use the device afterwards, without the original owner's help to clear things fully. Without that, ask for a refund.
    05-16-2016 07:22 AM

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