1. Rahma Hesham's Avatar
    i have LG G4 , marshmallow , suddenly the phone shut down simultaneously and when I tried to restart it , it got stuck on logo ( LG life is good)
    i know that in this case only a factory reset is the solution . but is there any solution that I can save my data before formatting it ?? please help
    05-16-2016 07:42 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. In this case, no, there is no way to back up the data.
    05-16-2016 09:45 AM

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