1. AC Question's Avatar
    Why is the "None" option now missing from the "Lock Screen" setting on my ASUS Zenfone 2? plz reply
    05-19-2016 04:23 AM
  2. Javier P's Avatar
    Welcome to the forums! Have you already tried clearing credentials in settings - security?
    05-19-2016 04:44 AM
  3. Depeche Mark's Avatar
    Do these step to be able to get the 'none" setting back:
    - Went to "Settings"
    - Tapped "Search"
    - Typed in the search area:: "Device Administrator"
    - Selected "Device Administrators"
    - There you'll find the list of what's there, including "Android Device Manager" which is "on"
    - Turn "off" anything you see listed here including "Android Device Manager'
    - As an extra thing, I also "cleared cache" for each of those things listed in the Device Administrator page by going to "settings", "applications", "application manger", "all", and finding the 3 extra things listed on my "Device Adminsistrator" page. (Android Device Manager is not listed under applications, so just look for anything else that's listed)
    - Then i restarted the phone
    - Then went back to "settings", "lock screen and security", "screen lock type", and all of the options were available to choose, including "none"...nothing was grayed out anymore.
    - Then once I chose "none" for the screen lock, I went back to "device administrator" above and turned "on" everything i had turned "off"
    - That's it
    05-23-2016 01:51 PM

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